Adding Surveys to Your Courses

LMS Portals allows course creators to add optional post-course surveys to gather valuable feedback from learners. These surveys help you evaluate course quality, understand learner satisfaction, and identify areas for improvement—all essential for delivering high-impact training programs.

Benefits of Adding Post-Course Surveys

• Improve Course Quality: Get direct insights into what learners found helpful, confusing, or lacking.

• Increase Engagement: Learners appreciate having a voice in shaping future training content.

• Support Continuous Improvement: Use feedback to refine course design, delivery methods, or learning materials.

• Measure Instructor or Facilitator Performance: In live or blended training, surveys can help evaluate instructor effectiveness.

• Monitor Training Impact: Understand whether learners feel more prepared, confident, or knowledgeable after completing the course.

Best Practices for Designing Effective Survey Questions

1. Keep It Short and Focused:
   Limit surveys to 5–10 questions to increase completion rates.

2. Use a Mix of Question Types:
   Combine rating scales (e.g., 1 to 5), yes/no questions, and open-ended responses to gather both quantitative and qualitative feedback.

3. Ask About Specific Aspects:
   Example topics:

   • Content relevance and clarity

   • Ease of navigation

   • Usefulness of assessments

   • Overall satisfaction

   • Suggestions for improvement

4. Be Neutral and Clear:
   Avoid leading questions. Instead of “Did you enjoy the excellent course content?” ask “How would you rate the quality of the course content?”

5. Include One Open-Ended Question:
   Allow learners to share thoughts that may not be covered by structured questions.

6. Use Feedback to Take Action:
   Regularly review survey results and use them to guide updates to content, delivery style, or course structure.

Example Survey Questions:

• How would you rate the overall quality of this course? (1–5 scale)

• Was the content relevant to your job or goals? (Yes/No)

• What was the most valuable part of the course?

• Were the instructions and navigation clear?

• What could be improved?

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Tip: You can add surveys to individual courses directly within the LMS Portals course builder. Survey results are stored for easy access and reporting.

Post-course surveys are a simple but powerful tool for ensuring your training remains learner-focused and results-driven.